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Recruitment Line Manager (RPO)

Job description

Team Management

  • Oversight and management of team operations

  • Performance Management of team members

  • Coaching and Upskilling of team members

  • Dispute/Issue resolution

  • Administrative monitoring of attendance, reports, ad-hoc deliverables

  • Weekly/Monthly Status Reporting to Manager and/or Client

  • Recruiting of additional/replacement of team members

Account Management

  • Implementation of new accounts

  • Manage clients on their requests

  • Assess feasibility on requisitions/volume/timeline

  • Monitor SLAs

  • Report challenges and issues to stakeholders

  • Propose solutions for bottlenecks and roadblocks

Qualifications

  • At least 5 years of experience in Recruitment

  • At least 1 year of experience as a Lead

  • Able to manage a team of at least 10 recruiters

  • Experience and understanding of how RPO works

  • Strong analytic skills and able to provide sound solutions to clients

  • Ability to understand the business aspect of recruitment

  • Customer Service Oriented

  • Amenable to work on a Hybrid Setup