Responsibilities

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•Interact with Clients for understanding Key business Priorities and Opportunity identification.

•Needs Excellent Client Communication Skills •Direct the identification of gaps and Transformation improvements in the various processes

•Develop and Execute Key Process Excellence, Automation & Digital Transformational Project Roadmaps for the aligned businesses to deliver contractual/non contractual productivity, customer experience and other P&L impacts, as agreed with the business

•Lead Black Belt Level – High Impact Projects – Lean Six Sigma, Automation, Transformation

•Coach & mentor Green Belt & Lean Projects – Process Standardization, Metric Movement, Automation, Transformation Projects •Provide innovative leadership driving quality performance, automation projects

•Ensure the use of problem solving and root cause analysis where necessary

•Lead Value stream Mapping and Problem Solving & Ideation Workouts with the aligned businesses

•Monitor & audit the deployed processes for effectiveness & efficiency

•Responsible for leading Process & Digital Ideation events and setting up Visual Management of dashboards & metrics

•Responsible for generating business impact for the clients using the CI methodologies and frameworks

•Be the cultural change agent, Drive robust governance with stakeholders & Risk Assessments

•Collaborate with various departments, offshore/onshore support personnel, and vendors to meet business needs

•Ability to demonstrate outstanding interpersonal and communication skills with the ability to communicate across various levels of associates within a highly matrixed organization •Validated ability to work efficiently in a team setting as well as independently